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Reservation And Cancellation
Shipping Policy for Digital Products
At Knowsera, we strive to ensure a seamless and instant delivery experience for all digital product purchases through our platform
Shipping Timeline
All our products are digital and are available for immediate access. Upon successful payment, you will receive an email confirmation with a download link or access credentials within 5–10 minutes.
If you do not receive the download link within 12 hours, please check your spam or promotions folder. For any issues, feel free to reach out to our support team.
Access Issues
If you haven't received your digital product within an hour of purchase, please:
- Check your spam or junk mail folders
- Ensure your email address was entered correctly
If the issue persists, contact us at
We are committed to resolving your concern promptly.
Order Cancellation
Due to the nature of digital goods, we do not offer cancellations once an order has been processed and the product has been delivered. Please double-check your order details before completing your purchase.
Refund Policy
Please refer to our Refund Policy for information on eligibility, exceptions, and processing of refunds for digital products.
Contact Us
If you have any questions about this policy or need support regarding your order, you can contact us:
- Email: support@knowsera.com
- Website: https://knowsera.com
- Location: Knowsera, Noida, Uttar Pradesh – 201305
