Payment Terms
At Knowsera, we are committed to providing a smooth and transparent experience when you purchase our digital products or services. Please read our policy carefully:
Cancellation Policy
Due to the nature of digital goods, orders cannot be canceled once placed. Once a transaction is completed, access to the digital content is granted instantly. Therefore, all sales are final.
Refund Policy
We do not offer refunds on any digital products or services. As our content is delivered immediately upon purchase and cannot be returned, we are unable to process refunds.
Return Policy
Digital products are non-returnable. Once delivered or downloaded, they are considered consumed and cannot be returned or exchanged under any circumstances.
Product Issues
If you experience issues such as incomplete downloads, corrupted files, or access problems, please reach out to our support team at [support@knowsera.com]. We are here to assist you and will work to resolve the issue promptly.
We appreciate your understanding and encourage you to contact us with any concerns or feedback.